When sewage backs up in a Florence property, the cleanup has to be done correctly from the first step. Incomplete containment, improper material disposal, or skipped sanitization steps leave biological contamination in the structural materials — creating an ongoing health risk long after the visible mess is gone.
📞 Call +1-844-499-0972 — Florence Sewage ResponseSewage cleanup in Florence is not a standard water damage job. The contamination levels, regulated disposal requirements, containment procedures, and sanitization standards that apply to Category 3 events are fundamentally different — and using a company without specific Category 3 training and equipment leaves your property and your household at risk.
COS Water Damage Restoration's Florence sewage cleanup crew operates under IICRC S520 standard — the industry's governing protocol for Category 3 contaminated water remediation. This covers the specific containment requirements, the PPE standards that protect our crew from pathogen exposure, the material removal requirements (what can be safely dried versus what must be removed and disposed of as a regulated waste stream), and the multi-application antimicrobial sanitization protocol that must be completed before any structural drying begins.
Proper disposal is a regulatory requirement, not a premium upgrade. It's standard on every Florence job.
After contaminated material is removed and Category 3 extraction is complete, every structural surface that contacted sewage water receives multiple applications of EPA-registered, hospital-grade antimicrobial and antifungal treatments. The sanitization sequence — spray application, dwell time, surface wipe-down, second application — is protocol-driven, not judgment-call driven. Our Florence crew follows the sequence on every surface, every time.
Our Florence claim coordinators handle the insurance piece. We can coordinate clearance testing when it's required.
COS Water Damage Restoration handles the complete scope of Sewage Cleanup in Florence — from containment and extraction through material removal, sanitization, structural drying, and rebuild. Category 3 protocols, start to finish.
The first action our Florence sewage crew takes on any Category 3 event is establishing negative-pressure containment — critical plastic sheeting barriers that prevent sewage contamination from spreading into unaffected areas of the property through airborne particles, foot traffic, and air circulation. Containment also controls odor migration within the property while remediation is underway. Simultaneously, we identify and coordinate the correction of the blockage or failure that caused the backup — whether that's a main line obstruction, a failed cleanout, or a sump failure — so that remediation isn't interrupted by a secondary event.
Extracting Category 3 sewage water from a Florence property requires specific PPE — full protective suits, respirators rated for biological hazard, and disposable boots — for every technician in the contamination zone. We use dedicated contaminated-water extraction equipment that is not shared with standard water damage jobs and is properly sanitized between uses. After extraction, all materials that contacted Category 3 water and cannot be decontaminated to a safe standard — carpet, pad, standard drywall, fiberglass insulation, and any non-cleanable surface materials — are removed as regulated waste, bagged in approved containers, and disposed of under OR biohazard material regulations.
After material removal, every remaining structural surface — framing, subfloor sheathing, masonry, concrete, and any hard surface that contacted sewage water in your Florence property — receives a multi-phase sanitization treatment using EPA-registered, hospital-grade antimicrobial and antifungal agents. The sanitization sequence includes spray application, documented dwell time, surface contact, and at minimum one additional application after the first dwell cycle. This is not a one-spray process. The S520 protocol our Florence team follows is designed to address the pathogen load that Category 3 water deposits on structural surfaces.
Category 3 sewage events leave odor-causing compounds embedded in structural materials, in the air space above the affected area, and — in HVAC systems — potentially distributed throughout the property. Our Florence team uses hydroxyl generator technology and botanical-based counteractant treatments to neutralize sewage odor compounds in the air and on surfaces, not mask them. For properties where HVAC ductwork may have been exposed to Category 3 contamination, duct isolation and decontamination is included in our scope evaluation.
Most OR homeowner's policies cover sewage backup events under a backup coverage rider. Our Florence claim coordinators are familiar with the specific documentation that backup claims require — including the distinction between backup events (covered) and sewer line failures (may require separate coverage) — and build your claim file from the first day to match what your carrier's adjuster will look for. We file the claim, coordinate the adjuster visit, and follow the settlement through. You focus on your household; we handle the insurance.
After Category 3 remediation is confirmed complete by instrument readings and — where required — by third-party clearance testing, our licensed Florence reconstruction team rebuilds your property: new drywall, fresh insulation, flooring, paint, trim, and any affected cabinetry or millwork. All reconstruction is performed to the same documentation standard as the remediation phase, providing a complete recovery record from sewage event to finished property that your insurance carrier and any future property transaction will find clear and complete.


Sewage events require immediate evacuation of affected areas. Our dispatcher will confirm this on the call.
Containment before contact. Source identified and addressed before cleanup proceeds.
No extraction, no material removal before the written scope is reviewed and approved by you.
From sewage event to finished property — documented, guaranteed, and handled by one company.



"We have a young child and a dog and the moment the sewage smell hit I knew this was something I couldn't handle myself. COS Water Damage Restoration's Florence team was there in under 60 minutes, contained the area so our family could stay in the upper floors, and handled every part of the cleanup in a way I trusted. The clearance testing they coordinated at the end gave me documented proof that the remediation was complete."
"The thing that stood out with COS Water Damage Restoration's Florence sewage cleanup team was the containment setup — I've seen other companies skip it or do it loosely, and you can tell they don't understand why it matters. This team had proper negative-pressure containment up before they extracted a gallon of water. The two-phase sanitization after material removal, the hydroxyl generator running during drying, the final surface swab coordination — this was a Category 3 remediation done to the actual standard, not a watered-down version of it."
"I've used general contractors for water damage before with mixed results. After calling COS Water Damage Restoration for a sewage event in Florence, I understand the difference between a certified Category 3 remediation team and a general restoration company that 'also does sewage.' The protocols aren't comparable."
COS Water Damage Restoration's certified Category 3 sewage cleanup team serves Florence and surrounding communities throughout OR. Call +1-844-499-0972 to confirm same-day service at your address.
Sewage contamination requires certified remediation — not a general cleanup crew. Call +1-844-499-0972 and our Florence Category 3 team responds fast, contains the event, and remediates to the standard that protects your household.
📞 Call +1-844-499-0972 — Florence Sewage Response24/7 Response · IICRC S520 Certified · Category 3 Protocols · Florence, OR